Terms and Conditions of graphicallstudio.com
Last updated: July 2026
These Terms and Conditions fully govern the use of the website “graphicallstudio.com” (hereinafter referred to as the “Website”), accessible at www.graphicallstudio.com, and set out a binding framework for the professional relationship between the user and the Owner. Please note that the associated domains graphicallstudio.it and graphicallstudio.eu automatically redirect to the main domain and do not host any independent content or storage space.
The sole Data Controller for the processing of personal data and the management of the Website is Luigi Giordano, a freelance professional operating under the brand graphicallstudio.com, who can be contacted directly at the email address privacy@graphicallstudio.com or via the telephone number +39 392 1879585. The professional and tax-related activity is carried out in accordance with current regulations under VAT number IT03828400782, with registered office in the city of Praia a Mare (CS), Italy, and principal place of business in the city of Bologna, Italy. For all legal purposes, it is explicitly stated that the Website “graphicallstudio.com” constitutes exclusively a personal project of the Data Controller and does not represent an independent legal entity. Access to and use of the Website imply the unconditional acceptance of these Terms and Conditions by the user.
1. Nature of the service
graphicallstudio.com is an informational and contact website that presents:
- Portfolio
- Description of services
- Forms for requesting a quote
- Operational information
The Website is not an e‑commerce platform and does not allow direct purchases. Each service is provided only subject to a specific request for a quote, explicit acceptance, and payment of the deposit or balance, according to the methods indicated.
2. Request for a quote
The user can request a free and non-binding quote through:
- Contact form
- Email
- Any other channels indicated on the Website
The formulated quote has a limited validity, the expiration of which is specified in the text of the quote itself. The professional relationship is formally considered to have started only after the written acceptance of the quote and the concurrent payment of the deposit (if applicable).
2.1 Request Process and Project Code
Following the initial request and a first partial estimate, the Data Controller assigns the user a unique "Project Code" sent via email, storing exclusively this code and a description of the work on the Website. This code is strictly necessary to proceed: the user will receive a customized link that automatically fills in the main fields (without storing them online) and allows them to complete the request by entering personal data, fiscal details, and the files required for the full evaluation of the project, as well as confirming the acceptance of the relevant notices.
The Project Code is strictly single-use: once the form is successfully submitted, the code is invalidated by the system and cannot be reused for subsequent submissions. Codes not used within the deadline communicated to the user via email will be automatically deleted from the Website.
3. Methods of payment
Payments relating to the requested services take place exclusively through:
- PayPal link provided directly by the Data Controller
- Any other methods privately agreed upon between the parties
3.1 3D Services
For the activation of 3D modeling and visualization services, the payment of a deposit is required to reserve the processing workflow. The balance of the service must be paid before the delivery of the final files. The user has the option to choose to settle the amount in a single upfront payment.
3.2 2D Services (photos, images, graphics)
Due to the reduced cost of two-dimensional processing, upfront payment in a single solution may be required at the time of commissioning the assignment. The same cancellation conditions provided for 3D services remain valid.
4. Cancellation and refunds
4.1 Cancellation before the start of work
The user can cancel the request until the day before the start date of the work indicated in the quote or confirmation. In this case, the deposit paid is fully refunded and the relationship is considered terminated without any additional cost.
4.2 Cancellation after the start of work
If the user decides to cancel the assignment after the actual start of processing, the deposit paid is fully retained by the Data Controller to cover the professional time already reserved. Any additional amounts will be evaluated and invoiced based on the exact progress of the project.
4.3 Refunds for completed work
No type of refund is provided following the delivery of the final and definitive files, except for exceptional cases solely evaluated by the Data Controller.
5. Production timelines
The delivery timelines indicated within the quote are:
- Approximate estimates based on the complexity of the project described
- Expressed in the form of a time range
- Subject to variations or delays in case of modifications or additional requests during production
The Data Controller does not operate "by time", but rather "by project": the user purchases the agreed final result and not the individual hours spent on its realization.
6. Revisions
The number of revisions included in the service is specified in the text of the quote. Additional revisions beyond those agreed upon:
- Are agreed upon and quantified separately
- Entail extra costs compared to the initial estimate
- May extend and shift the delivery timelines initially estimated
7. File delivery
Final files free of watermarks are delivered to the user only after the balance has been paid. Delivery takes place via digital channels such as:
- Electronic mail (Email)
- Private sharing link
- Cloud and file transfer services (Dropbox, Google Drive, WeTransfer, etc.)
The user can request the use of a specific service; in case of technical incompatibility or system limitations, an alternative common solution will be agreed upon.
8. File retention
8.1 Working files
Intermediate working files are retained for a period of 3 months after delivery, to allow for the application of any subsequent additions, variants, or modifications.
8.2 Final files
Final files and definitive outputs are retained in the archive for a period of 6 months after delivery.
8.3 Files authorized for portfolio
Visual files expressly authorized for publication in the portfolio are retained indefinitely without any time limit, subject to the user's right to withdraw consent.
9. Usage rights and licenses
The user obtains the non-exclusive right to use the final files for the specific purposes agreed upon in the quote. The Data Controller exclusively retains moral rights, copyrights, and ownership of the source files (unless otherwise agreed in writing). Standard delivery includes exclusively:
- Flat images and finished graphic products (e.g., in JPG, PNG, TIFF, or PDF format)
- Final videos and rendered animations (e.g., in MP4 or MOV format)
- Exported 3D models or converted geometric drawings in the interchange formats required for the user's use (e.g., OBJ, FBX, 3DS, DWG, or DXF files)
The transfer of open projects and native source files is not included, unless explicitly agreed upon and additional compensation is provided. This limitation applies to project files relating to:
- Graphics and photo editing (Photoshop, Gimp)
- Modeling and CAD (Rhinoceros, SketchUp, Blender, AutoCAD)
- Real‑time, animation, and video editing (Unreal Engine, Twinmotion, Premiere)
10. Portfolio image usage
Within the quote request completion form, there is a specific optional choice regarding the authorization for including the works in the professional portfolio of the Data Controller.
- In case of granted consent: the user expressly authorizes the Data Controller to use and publish images, 3D renders, or final outputs derived from the project within the Website's portfolio and the Data Controller's professional social media channels, solely for demonstrative and promotional purposes, without time limits.
- In case of non-authorization: the user denies consent and the Data Controller undertakes to keep all final and intermediate visual materials strictly confidential, using them solely for the execution of the contracted work.
The user retains the right to withdraw this consent at any time by writing to the email address privacy@graphicallstudio.com.
11. Liability
The Data Controller is in no way liable for:
- Improper or unlawful use of the delivered materials carried out by the user
- Losses, damages, or disruptions due to delays caused by third parties (hosting, cloud services, etc.)
- Technical network or system problems independent of their will
- Processing requests that do not comply with current legal regulations
The Data Controller guarantees the utmost professionalism, confidentiality, and compliance with estimated timelines, except for cases of force majeure or unpredictable technical impediments.
12. Use of the Website
The user formally commits to:
- Not use the Website and its forms for unlawful or harmful purposes
- Not attempt unauthorized access to the infrastructure
- Not send infected files, malware, or contents contrary to the law
Please note that the Website adopts active security systems for monitoring and preventing abuse (Cloudflare Turnstile, Loginator, hosting provider's firewall).
It is not permitted to upload files exceeding 25MB or in formats not explicitly supported by the upload system (such as, but not limited to, extensions other than .dwg, .dxf, .fbx, .obj, .dae, .skp, .3dm, .jpg, .jpeg, .png, .mp4, or .zip) via the Website's forms.
The user is solely responsible for the legality and integrity of the transmitted files. The Data Controller assumes no liability for failed receipts, data corruption, or transmission interruptions caused by the user's network issues or technical limitations of the reception system (Contact Form 7).
13. Privacy
The processing of users' personal data within the platform is entirely governed by the Privacy Policy, constantly accessible and available on the Website.
14. Amendments to the Terms and Conditions
The Data Controller reserves the right to modify or update this document at any time to reflect regulatory or technical changes. Any updates will be promptly published and made available on this page.
15. Governing law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with Italian law. For any controversy arising from the interpretation, validity, or execution of these Terms and Conditions, the parties identify the competent Court as that established according to the legal criteria provided for by the Italian Code of Civil Procedure. In commercial relationships with final consumers (B2C), the special consumer forum established by current regulations is mandatorily applied (place of residence or elected domicile of the consumer themselves).
